One By K

Terms and conditions

SARL ONE BY K

Lot 4 Centre Commercial de Mont Vernon

97150 SAINT MARTIN

SIRET : 849 829 858 00018

These conditions of sale are concluded on the one hand by the company ONE BY K WEB with share capital of 1000 € whose head office is located in Saint Martin, registered in the Trade and Companies Register of BASSE-TERRE under the number TMC 849 829 858 hereinafter called “ONE BY K WEB” and managing the site www.onebyk.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.onebyk.com called hereafter

“The buyer”.

Article 1: Purpose

These conditions of sale are intended to define the contractual relations between ONE BY K WEB and the buyer and the conditions applicable to any purchase made through the website www.onebyk.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale which the buyer acknowledges having read before ordering. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.onebyk.com is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing him to commit under these general conditions of sale. ONE BY K WEB retains the right to modify these conditions of sale at any time, in order to comply with any new regulations or with the aim of improving the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the website www.onebyk.com of the company ONE BY K WEB, while stocks last. ONE BY K WEB reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description containing its main technical characteristics. The photographs are as faithful as possible but do not bind the Seller. The sale of the products presented on the www.onebyk.com site is intended for all buyers resident in countries which fully authorize the entry into their territory of these products.

Article 3. Tariffs

The prices appearing on the product sheets of the internet catalogue and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the rate of VAT may be reflected in the price of the products. ONE BY K WEB reserves the right to modify its prices at any time, it being understood that the price listed in the catalogue on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount

Article 4. Order and Payment methods

ONE BY K WEB enables the buyer to order and pay for their products in several stages, with 2 payment options to chose from : – Payment by bank transfer : the buyer selects the products he wishes to order in the « basket », modifies if necessary (quantities, references, etc) verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice : « Payment by bank transfer ». Finally, the last step offers the possibility to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the « Confirm my order » button. This last click forms the final conclusion of the contract.
Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalise his payment and trigger the processing of his order, the buyer must contact his bank to make the transfer corresponding to the amount of his order to the bank account of ONE B K WEB, whose contact details are provided to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by email. ONE B K WEB will send the products no earlier than 2 working days after receipt of the transfer corresponding to the order, subject to availability.

Secure payment by credit card (via the PAYPLUG system) : the buyer selects the product he wishes to order in the « basket », modifies if necessary (quantities, references etc), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then the buyer chooses the payment method of his choice : « Payment by PAYPLUG ». The next step allows him to check all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the « Confirm my order « button. Finally, the buyer is redirected to the secure PAYPLUG interface in order to securely enter their credit card details. If the payment is accepted, the order is registered and the contract is definitively formed. Payment by credit card is irrevocable.

In the event of fraudulent use thereof, the buyer may require the cancellation of payment by card, the sums paid will then be re-credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven to be made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with his bank, within 70 days of the transaction, or even 120 days if this is the basis of the binding contract. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection made by the holder. No costs of restitution of the sums can be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of it and the renunciation to avail oneself of its own conditions of purchase. All the data provided and the registered confirmation will constitute proof of the transaction. If the buyer has an email address and if he has entered it on his order form, ONE BY K WEB will send him confirmation of the registration of his order by email.

If the buyer wishes to contact ONE BY K WEB, he can do so by email at the following address: contact@onebyk.com

Article 5. Retention of title

ONE BY K WEB retains full ownership of the products sold until full payment of the price, in principal, fees and taxes included.

Article 6. Withdrawal

Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return costs.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via Colissimo, delivery service with tracking, delivery without signature. Delivery times are given for information only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. ONE BY K WEB can provide the buyer with a tracking number for their package by email. The buyer is delivered at his home address by his postman. In the absence of the buyer, he will receive a notice from his postman, which allows him to collect the products ordered from the nearest post office, for a period indicated by the postal services.

Transport risks are the responsibility of the purchaser from the moment the items leave the premises of ONE BY K WEB. The buyer is required to check, the condition of the packaging of the goods and their content on delivery and in the presence of the La Poste employee or the delivery person. In the event of damage during transport, any protest must be made to the transporter within three days of delivery.

Article 8. Guarantee

All products supplied by ONE BY K WEB benefit from the legal guarantee provided for by articles 1641 and the Civil Code. In the event of non-conformity of a product sold, it may be returned to ONE BY K WEB, which will take it back, exchange it or reimburse it. All complaints, requests for exchanges or refunds must be made by email to the address admin@onebyk.com within 14 days after delivery.

Article 9. Liability

ONE BY K WEB, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service disruption, or other involuntary problems.

Article 10. Intellectual property

All elements of the site www.onebyk.com are and remain the intellectual and exclusive property of the company ONE BY K WEB. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Personal data

ONE BY K WEB is committed to preserving the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of law n ° 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can make the request at any time by email to admin@onebyk.com.

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Basse Terres.

Article 13. Refund policy

We do not have a refund policy at this time.